need more choices of lemonade 4 people who only drink zero sprite or 7up diet

Small lift only for 2 people not that I used it I prefer stairs

We felt that the bedrooms were very small, not very well equipped and in need of some TLC in the form of new mattressess and bedside tables and lamps. It would have been very much appreciated to have a sheet as well as a duvet on top of the bed for nights where the temperatures were not so very chilly.

The room could do with a re-decoration.

had a couple of problems with the tv but soon sorted them,so nothing negative to say.staff were helpful with this issue.

flowers not in room

pics of rooms were not as featured on web site a bit deceving foods smells though out rooms stale / fresh cigarette smoke not nice furnature really looked a bit miss mash not what expected from a newly refurbished hotel heating poor water no pressure parking not exactly brill won't be rushing back

was not how it appeared on the website,lift does not work and there is alot of stairs,windows dirty

1st room we were put in was horrible, tiny, cramped and very dissatisfying. Thankfully they moved us to a MUCH nicer room, however, i feel for whoever stays in the other room. Service was poor at times, when handing the keys back to check out, no friendly response but ok. Was expecting more from the pictures advertised, i was VERY worried when i saw the outside of the hotel - not as expected.

Hotel didn't have a reservation for my booking and had to find some where else.The weather was bad enough but then finding out no booking just totally made it worse,might not of been as bad if we were in blackpool for the week but it made the weekend even shorter having to mess around finding alterative accommodation.I haven't had chance to get to the bank so any money taken i'll be expecting a refund.Kind Regards.David Marriott.

Booked a 3 night break for myself & my 2 kids online.When we arrived the hotel had no knowledge of our booking even though I had the confirmation printed out.Had 2 go find a different hotel to stay at. :(

Couldn't get t.v's to work in either room, not a major point, but why have them if they don't work properly.

Bathroom shower very poor no draw space kettle had a mind of its own cutting out beds stained mattress.

for the money we paid for the hotel, I think they could of improved on there breakfast and there portions.

Although it states car park it is very limited so make sure you get there early.

Like most of the hotels in Blackpool its dated and need upgrading

N/A

The room looked nothing like it did on the website however we asked for a smoking room so wether that had anything to do with it i'm not sure...Bit dissapointed with the cooked breakfast which consisted of 1 rasher fatty bacon, 1 not so nice tasting sausage, 1 plum tomato & a kids mini waffle....toast & coffee was the best part for me lol. Overall for the price we paid, it wasn't that bad & perfect for me & my friend after clubbing however i would not take my children there.

The first impression of the outside of the hotel was it needed a freshening up, also at night there was no lights on to give it an appealing welcoming atmosphere, but it didn't stop the staff making you feel welcome.

Smell of sewerage from across the road!

just window in room was bit small made room feel small

None

Room 18 does smell !. There is an airfreshner in the room and it does pay to leave the window open a little to let the smell out. This could be retified by having the plumbing looked at. The other room was without any odours, so it seems it is just this bathroom that needs looking at !.