Individual Guest Reviews
Peter Waddington on 30th Nov 2011
On arrival we were met by the new owners carl and brian and what a welcome we recieved. Nothing was to much trouble and the welcome was warm and friendly, the service we recieved was second to none. It was more like visiting 2 old freinds rather than staying in a B&B it was better than home from home. We would say to any one staying in blackpool try the sorento 1st if there is a vacancy you will not be dissapointed, we will definately be going back. The cleanliness of the rooms and the food was excellent, if you have any requests they are happy to help. As we said nothing is to much trouble they are excellent hosts. Thankyou carl and brian for making our stay a memorable one.
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June Roach on 19th Oct 2011
fantastic .
Laura Hampton on 19th Oct 2011
Nicola Gallone on 19th Oct 2011
Host was very helpful and friendly.
TV signal in the room very poor.
i would definitively book this hotel again, very friendly, great people
very good hotel very clean and nice fresh rooms with everything we needed, thank you .
lost count of the number of times we have stayed with colin and gail, the place is fantastic, the food and rooms are second to none,we are back for the new year cant wait, hope marty and don are on thier best behavour, all best anne.
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John Kimber on 13th Sep 2011
Will recommend anybody to go to the sorrento house great staff great breakfast and easy access to shops.tower ect
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Elsie Vallance on 8th Sep 2011
colin & gail must be the best hosts in blackpool , they set the standard for others to follow
having to go home .
got to be the best hotel in blackpool, this was our 3rd visit and all ready booked for next year, well done colin and gail.
David Hoolihan on 13th Aug 2011
our 3rd year with colin and gail just gets better and better
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Graham Moorhead on 13th Aug 2011
as always just prefect
Jacqueline Barrett on 4th Aug 2011
We thoroughly enjoyed our weekend at your very nice B & B, thank you for making us so welcome, we will certainly stay with you again when we return to Blackpool.
Jacqueline Barrett on 4th Aug 2011
We thoroughly enjoyed our weekend at your very nice B & B, thank you for making us so welcome, we will certainly stay with you again when we return to Blackpool.
Nathan Roadhouse on 4th Aug 2011
3rd year in a row we have stayed here for the matchplay darts.Great service, really friendly, clean and tidy rooms.Would recommend to anyone.
Mrs Hunter on 23rd Jul 2011
our 4th stay with colin and gail, it just gets better each time, fantastic rooms and food.
all very good, re booked for december.
Gail Wardrobe on 5th Jul 2011
they made us feel welcome, both friendly and went out there way to make us feel welcome, we wasnt a quiet bunch but they didnt mind one bit, as long as in our rooms we had a thought for others, very clean have nothing to complain about, booked to stay again xxx
cud strangle the bloody seagulls x
very warm welcome. lovely spacious rooms very clean home from home, nothing was to much trouble for these hardwoking owners.i would recomend to any one
:) very central close to all shops and clubs,owners very helpful.
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all round very good and clean,
this was our second visit to the sorrento house, we are here for the dance festival at the winter gardens,the hotel is so close 2 mins walk, already booked our room for next year,
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nothing was to much trouble, this guest house should be 5* to match the service, just wonderfull
stayed at a lot of hotels in blackpool but none as good as this onevery clean, great breakfast, strongly recomend
Shawn O sullivan on 18th May 2011
very very good, we had the sorrento recomended by friends, and we was not let down, top marks.
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Louise Mooney on 20th Apr 2011
only stayed for 1 night with friends, just perfect, great rooms, location was ideal, for the shops and bars, will be back soon
Darren Hodson on 20th Apr 2011
Very friendly owners, good location, lovely breakfast... got it spot on. great idea to fill cards in of what you want for breakfast following morning, runs like clockwork. definatly stay here again.
only the one, very small en suite, could have been made bigger due to size of room. no room to get dried or dressed in after shower.
Ken Smith on 15th Apr 2011
another fantastic stay, we have stay with colin & gail on numerous holidays, and they never fail to deliver, just the best.
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Lyn Lloyd on 5th Apr 2011
Colin and his staff went above the call of duty to make our stay as enjoyable as possible. Even when our hire vehicle broke down on the way up there Colin was there to greet us with a smile at quarter to one in the morning!!Will definately return.
by far the best guest house we have ever stayed in, colin & gail went above and beyond what we expected, we had champane in our room lovely touch,the nicest room we have ever had so clean and spacious, breakfast so nice all freshly cooked. we will be back and would recomend to our friends
wished we had stayed longer
stayed with friends, we were all very pleased with our rooms, so clean and roomy, breakfast was great , really nice hotel, owners very friendly, and nothing was to much trouble, we used the hotel,s secure car park,what a bonus car locked up safe and sound
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Shelley Pallas on 24th Mar 2011
centrally located which was ideal, owners friendly attitude was exceptional!spacious , tidy roomlovely breakfastwould recommend this hotel and will be staying there again
Eyal Mayer on 24th Feb 2011
I arrived with a friend to Blackpool for the yearly magic convention. We ordered 2 rooms. The owner, Collin, is a most friendly person, helped us in any way he could - all with a big smile. He and his wife run this 11 room hotel themselves. The hotel is located 100 meters from a big shopping mall, 200 meters from the Blackpool tower (which was closed during our stay) and 250 meters away from the Winter gardens (where the convention took place). There is a supermarket (Grocery sotre) just on the other side on the street. The rooms were big, clean, with a mini bar, plat screen TV, coffee maker and even an iron and a board. Foe Brakefast you can choose items from the menu (full English brakefast is included). Since we had a rented car, Collin even arranged a parking space for us. The room has heating, toilet and a shower. All clean and functional (my friends in another hotel didn't have hot water for 3 days and thier heating system wasn't working). I will defently stay at this hotel in my next visits to Blackpool.
None. It was more then good, especially the owner's approach to his guests.
Charlene Jepson on 19th Feb 2011
ive stopped in blackpool many times and i have never stopped anywhere as friendly or nice as this hotel! we are already lookin at more dates to go back there. colin made us feel more than welcome and made the room look simply stunning. we opted to have champagne and flowers in the room and it looked so gorgeous when we arrived and was worth every penny:) i recommend anyone looking to stop somewhere clean friendly and value for money then look no further.... we will definetly be returning here without a doubt! thankyou for makin our stay so nice
the only negative is we didnt book to stay longer.... if we could have stayed we would haha... there is nothing negative about sorrento house!
Very good breakfast and the rooms were warm.
overall a good b & b to stay at for a weekend very close to tower and amenaties. indidvidual keys provided so able to return as and when you wished to.
unable to open window in room although did not ask if it was possible. the ensuite was cold with no type of heating.
Peter Waddington on 13th Dec 2010
colin and gail make you feel at home i would reccommend the sorrento to any one visiting blackpool
Myself and my partner stayed here for 1 night and was made very welcome, the room was of adequate size and very clean. We had breakfast and it was lovely could not fault the place, would def return to the sorrento next time we visit blackpool.
Very nice and a lot better than we were thinking it might be. We will be calling here first to book the next time we are in Blackpool.
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Lisa Dodd on 29th Oct 2010
A lovely b&b with fantastic hosts. The level of service was fabulous and the breakfast was too!! I would highly recommend The Sorrento and it will be our first choice for our next visit to Blackpool.
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good breakfast and information given re safety etc
shower was always cold!!
Alan Marr on 22nd Oct 2010
room was clean
first time ever after having four holidays a year to find a hotel where you have to make your own bed after paying all that money...nobody told us you, just find out when it's still the same way you left the room in the morning and then ask, to be told we don't do that! meals are fine it you take the main choice but 2nd choice was a disgrace..tiny burger with a cheese slice on a huge dry bap and chips, no garnish...not what you would serve an adult for a hotel meal
Brett Billingham on 3rd Sep 2010
Brilliant place to stay, food and hospitality was perfect, will deffinatly book to stay again.
Kerrie Ryall on 15th Aug 2010
My stay here was absolutely perfect. The room was well decorated and clean, the owners were very friendly and helpful and the the breakfast delicious. It was a truely great stay - Thank you very much.
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Alan Hinton on 15th Aug 2010
Despite being a small B&B it is a good one. They are owners who are pleased to have you stay, nicely decorated quiet & clean rooms, very tasty breakfast and a few little extra's to make it stand out from the rest. I would recomend this hotel and stay again!
This place does not deserve negative comments but it obviously is not perfect.
Andrew Pring on 9th Aug 2010
Thomas Farley-goddard on 12th Mar 2010
I phoned the owner, Colin the day before to check to see if we could check in ealier in the morning. This wasn't a problem and we were checked in on arrival.
Colin carried my heavy bags up to the room to note, thank you.
The food was excellent and tasted home cooked.
There is no parking at the hotel but Colin can arrange secure parking if required.
We have stayed at the Sorrento a number of times it never fails to meet all requirements. The rooms are clean and well maintained and the home cooked food is some of the best (no packet sauces used here!). Colin and Gail really make you feel welcome from the moment you walk through the door.
We would not stay anywhere else in Blackpool now we have found the Sorrento House.
The guest house is close to all the main attractions such as the Blackpool Tower, Winter Gardens, Blackpool Pleasure Beach and the town centre shopping.
We have recommended this Guest House to a number of people after hearing of their previous experiences.
A really big thank you to Colin and Gail and we will see you again soon.
After stopping here in July, the owners Colin and Gail made a wet weekend a pleasure. The hotel is in a perfect spot, but its the owners who are what this industry is all about. Excellent all round.
Colin and Gail offer excellent service and always available to help. Their hotel offers great value for the money we would stop here again.
Another fantastic holiday in Blackpool with the help of Colin&Gail at the Sorrento House. Everything is on the doorstep, the Wintergardens, Piers, shopping but in a quiet enough location not to be disturbed. Highly recommended!