Terms and Conditions

Service

This website has been created and is operated by Black Ridge Media Ltd (trade names needtogetaway.co.uk). We act as an intermediate between hotels and users in order to provide our users with the possibility to search and book hotel accommodation online. Our service is based on information provided by hotels. Although we do our utmost best to ensure that all information provided on this website is accurate, we cannot guarantee that all information is comprehensive and error-free nor can we be held responsible for interruptions or non-delivery of information.

The prices on our site are very competitive. All prices on the needtogetaway.co.uk websites are per room for your entire stay, unless stated differently.

Privacy

Needtogetaway.co.uk uses high ethical standards and respects your privacy. We will not give your personal information to third parties under any circumstances. Please have a look at our privacy policy for further information.

Credit Card Guarantee

Hotels require credit card details in order to guarantee your reservation. Your credit card information will be sent directly to the reserved hotel. When you make a booking you will automatically enter into an agreement with the hotel you have chosen. We will not charge your credit card, as you have entered a contract with the hotel of your choosing, as such accepting their terms and conditions.

Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate is supplied and maintained by GoDaddy.com.

Charges

Our service is free of charge. Unlike many other parties, needtogetaway.co.uk will not add any additional fees, like a reservation fee, to the room rate.

Cancellation

Please follow the instructions in the confirmation email in case you need to cancel your stay. If you cancel according to the cancellation policy of the hotel, it will be free of charge. We strongly recommend you read the cancellation policy of the hotel carefully. If you cancel later than requested by the hotel or do not show up, the hotel reserve the right to charge your credit card as listed on their terms and conditions. Please note that needtogetaway.co.uk will not charge you any cancellation fee whatsoever.

Disclaimer

The needtogetaway.co.uk website has been compiled with the greatest possible care. Our services are based on the information provided by the hotels; for this reason the hotels remain responsible for the correctness of this information. Hotels can alter the information about their hotel, such as prices and availability, at any moment. We can therefore not guarantee that all the information is accurate and faultless, nor can we be held responsible for errors or inaccuracies in the supplied information. You should always check the provided information, before acting on the basis of the supplied information.

Unless stated otherwise, the copyright of the material on this website is copyright of needtogetaway.co.uk.